Skip to main content

Contact Rick's RV Chicago

Have a question or want to work together? We'd love to hear from you.

Add more details (optional)
Rick's RV Chicago

4.9 237 reviews on WhirLocal

Great Service after the Wild Turkey

Hats off to Marty Svoboda! We had the unfortunate luck to experience a direct hit from a wild turkey that was taking off directly in the path of our RV. The turkey struck the upper nose of the RV, busting the fiberglass. Unfortunately, the turkey was DOA. On the same trip we had mechanical issues with the chassis. We called Rick's, and Marty told us to bring it in, he would take care of everything. And he actually did! Also worked with our insurance company to process the claim. Since we live far away, Nick picked me up at the train station when I came into town to pick up our RV. Where do you find this service? Not in many places. We have always liked Rick's RV, but they always find a new way to impress us. Highly recommended to anyone considering an RV purchase or service. Maybe they should start a consulting business to help other companies improve their customer relations! Thanks to all at Rick's! Especially Marty!

RR
Robert R. Posted on WhirLocal
Leave a Review View Profile

More Reviews of Rick's RV Chicago

All Reviews
  • Feb 23, 2020

    Warranty service

    Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a thorough and quick turn around once all parts were received from manufacturer(s). Diane kept us up to date on where our unit was in the process and what the next steps would be. They completed everything that was requested and were a pleasure to work with.

    James H. Read Review
  • Jan 2, 2020

    Purchase & Service

    I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months went by and with the RV being our 1st we had multiple trouble shooing and standard operational questions from week 1. All our questions and concerns were addressed and resolve successfully by the service dept. A big shot out and thank you for Diane and the Tech Jeremie for being awesome

    Isidro C. Read Review
  • Dec 23, 2019

    Service

    Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.

    Neal N. Read Review
  • Dec 3, 2019

    Excellent Buying and Installation Experience

    I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellent communication throughout the entire process, I also purchased Swing-away Cases for under the lid. I installed the cases myself prior to the lid’s arrival. The installation by Nick was professional and quality workmanship. I could not be more pleased with the whole experience. Highly recommend this dealership.

    Greg P. Read Review
  • Nov 23, 2019

    Awesome service

    Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!

    Matt B. Read Review