Fantastic Service from Ken Townsend

I giving Ken Townsend two thumbs up for going thru my repair list with me while in my travel trailer and then getting it all repaired to my satisfaction. I also had an issue with my rear trailer axle where the wheels looked bowed compared to the other axle. Ken's had to go back and forth with calls to the manufacturer, but he managed to get a new axle secured and installed for me. I'm grateful for his perseverance regarding this. Also bumped into Joe Farkas (my salesman) in the parts area and he helped me find a part I needed and even rang me up. Ricks RV has a great team of friendly, courteous, helpful employees and I always mention Ricks to people when talking about my travel trailer. Thanks guys!

Written by Michael S. on December 12th, 2018

Reviewing: RV Service

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Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a …
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Great Service

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