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Rick's RV Chicago

4.9 237 reviews on WhirLocal

Excellent Customer Service, Definitely would recommend to family and friends who are looking for one.

Been shopping for a pop up online for a while that fits our budget. Found few but too hesitant to go look at them because of fear from too much pressure from a sales person. Checked Rick's website and reviews and decided to give it a try. Surely, it did not disappoint us. Met Paul an hour before closing, showed us what we wanted to seeand answered our questions. Definitely that was the most pleasant and stress-free visit. No pressure whatsoever. Gerry in the service department was superb! He demonstrated and showed us how to operate our camper with his full knowledge and patience, especially Us who are first time owner with a boatload of questions. Can see ourselves coming back in the future and do business with them again.

EA
Evelyn and J C. Posted on WhirLocal
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More Reviews of Rick's RV Chicago

All Reviews
  • Feb 23, 2020

    Warranty service

    Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a thorough and quick turn around once all parts were received from manufacturer(s). Diane kept us up to date on where our unit was in the process and what the next steps would be. They completed everything that was requested and were a pleasure to work with.

    James H. Read Review
  • Jan 2, 2020

    Purchase & Service

    I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months went by and with the RV being our 1st we had multiple trouble shooing and standard operational questions from week 1. All our questions and concerns were addressed and resolve successfully by the service dept. A big shot out and thank you for Diane and the Tech Jeremie for being awesome

    Isidro C. Read Review
  • Dec 23, 2019

    Service

    Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.

    Neal N. Read Review
  • Dec 3, 2019

    Excellent Buying and Installation Experience

    I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellent communication throughout the entire process, I also purchased Swing-away Cases for under the lid. I installed the cases myself prior to the lid’s arrival. The installation by Nick was professional and quality workmanship. I could not be more pleased with the whole experience. Highly recommend this dealership.

    Greg P. Read Review
  • Nov 23, 2019

    Awesome service

    Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!

    Matt B. Read Review