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Rick's RV Chicago

4.9 237 reviews on WhirLocal

Best service ever

From the moment I waked in the door it was great salesman joe f helped me out and Jeff and ken got things done with my total on my old unit they rock !! Jim business manager was great after he learned my crazy personality lol and Ricky did a great walk through fixed any tiny problems and explained everything great . And the delivery was backed up a bit so the owner rick and his dad rich personally hooked my new camper up and followed me to the delivery site and me well I hate dealing with places when buying something especially a car but I will say I never felt impatient with this great staff and I actually enjoyed being there it was fun they all talk and laugh and have fun while I was glad my purchase went so fast I was also sad because I got use to stoping in driving them all crazy lol and now I will miss them all especially joe f the salesman he earned my trust in 5 mins of meeting him not pushy at all and took his time in the freezing cold to show me every camper I wanted to look at So anyone wanting a new Rv would be crazy not to use ricks I have owned many Rv’s and this was the best easiest place to shop I will never go anyplace else so I give them 10 ******* ricks Rv you all rock thanks from Nancy R

NR
Nancy R. Posted on WhirLocal
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More Reviews of Rick's RV Chicago

All Reviews
  • Feb 23, 2020

    Warranty service

    Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a thorough and quick turn around once all parts were received from manufacturer(s). Diane kept us up to date on where our unit was in the process and what the next steps would be. They completed everything that was requested and were a pleasure to work with.

    James H. Read Review
  • Jan 2, 2020

    Purchase & Service

    I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months went by and with the RV being our 1st we had multiple trouble shooing and standard operational questions from week 1. All our questions and concerns were addressed and resolve successfully by the service dept. A big shot out and thank you for Diane and the Tech Jeremie for being awesome

    Isidro C. Read Review
  • Dec 23, 2019

    Service

    Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.

    Neal N. Read Review
  • Dec 3, 2019

    Excellent Buying and Installation Experience

    I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellent communication throughout the entire process, I also purchased Swing-away Cases for under the lid. I installed the cases myself prior to the lid’s arrival. The installation by Nick was professional and quality workmanship. I could not be more pleased with the whole experience. Highly recommend this dealership.

    Greg P. Read Review
  • Nov 23, 2019

    Awesome service

    Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!

    Matt B. Read Review