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Rick's RV Chicago

4.9 237 reviews on WhirLocal

Always Excellent

Each year I use Ricks RV service department for something with my 2004 camper and each year, Ricks RV Service Department gives me peace of mind and wonderful support. Every time that I call Ricks, those who take my call are personable and welcoming along with being very helpful. They do everything they can to help me with whatever I've called them for. This year, we had our awning replaced and the water valve on my toilet cracked. They went above and beyond to offer guidance and get the right equipment. While I have always considered Ricks to be 3-4 percent higher than other RV sites, it is ALWAYS worth it to get their expertise and care to attention. This year, those that helped me were Terry, Josh and Mike (Pilon). Always friendly, always helpful, always right and there to help get you on your camping way. I've NEVER regretted paying a bit more as I know what I'm getting is TOP quality. Camp On, Jason Schmidtgall Happy Camper since 2003.

JS
Jason S. Posted on WhirLocal
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More Reviews of Rick's RV Chicago

All Reviews
  • Feb 23, 2020

    Warranty service

    Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a thorough and quick turn around once all parts were received from manufacturer(s). Diane kept us up to date on where our unit was in the process and what the next steps would be. They completed everything that was requested and were a pleasure to work with.

    James H. Read Review
  • Jan 2, 2020

    Purchase & Service

    I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months went by and with the RV being our 1st we had multiple trouble shooing and standard operational questions from week 1. All our questions and concerns were addressed and resolve successfully by the service dept. A big shot out and thank you for Diane and the Tech Jeremie for being awesome

    Isidro C. Read Review
  • Dec 23, 2019

    Service

    Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.

    Neal N. Read Review
  • Dec 3, 2019

    Excellent Buying and Installation Experience

    I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellent communication throughout the entire process, I also purchased Swing-away Cases for under the lid. I installed the cases myself prior to the lid’s arrival. The installation by Nick was professional and quality workmanship. I could not be more pleased with the whole experience. Highly recommend this dealership.

    Greg P. Read Review
  • Nov 23, 2019

    Awesome service

    Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!

    Matt B. Read Review