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Rick's RV Chicago

4.9 237 reviews on WhirLocal

A pleasant purchasing experience

I was referred to Rick's RV by Jayco. We were in the market, and Jayco refereed them over many other dealerships in Chicago-land, and we now know why - simply they are number 1! Our sales guy was Mike Pilon who was always on top of the process, and helped with all of our needs, needles to say gave us a great deal. I have to admit, that (on the paper...) we got a better deal in some other dealership, but way Mike handled all the inquires, needs and financing was a trumping factor to pay a bit more, and gain a better service. Delivery day was scheduled for Saturday 3PM, and it all went smooth, they fulfilled EVERYTHING and beyond. Marthy was our technician and was very kind and helpful, he took his time to make sure we now every nook of our trailer. Lastly a big thank you to Jim Freeland who did the finance and was simply amazing, respectful, listen and worked a package that made us feel we got the best deal possible. We feel blessed to find Rick's RV, and we look to keep coming and getting all of our needs for traveling To the whole team at Rick's RV THANK YOU! hope to see you all soon when we come back to get some more 'stuff'

GS
Gil S. Posted on WhirLocal
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More Reviews of Rick's RV Chicago

All Reviews
  • Feb 23, 2020

    Warranty service

    Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a thorough and quick turn around once all parts were received from manufacturer(s). Diane kept us up to date on where our unit was in the process and what the next steps would be. They completed everything that was requested and were a pleasure to work with.

    James H. Read Review
  • Jan 2, 2020

    Purchase & Service

    I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months went by and with the RV being our 1st we had multiple trouble shooing and standard operational questions from week 1. All our questions and concerns were addressed and resolve successfully by the service dept. A big shot out and thank you for Diane and the Tech Jeremie for being awesome

    Isidro C. Read Review
  • Dec 23, 2019

    Service

    Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.

    Neal N. Read Review
  • Dec 3, 2019

    Excellent Buying and Installation Experience

    I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellent communication throughout the entire process, I also purchased Swing-away Cases for under the lid. I installed the cases myself prior to the lid’s arrival. The installation by Nick was professional and quality workmanship. I could not be more pleased with the whole experience. Highly recommend this dealership.

    Greg P. Read Review
  • Nov 23, 2019

    Awesome service

    Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!

    Matt B. Read Review