They were SO helpful! I have a little old serger that I purchased at a thrift store years ago and has been going above and beyond ever since. Recently, the power cord broke and I thought I would have to replace the entire cord and foot pedal. When I spoke to the folks at Rich’s shop, they asked me to bring in the whole machine to take a look. The person helping me indicated that based on the cord issues, it would be more trouble than it was worth to fix the old cord, but he was able to attach the old pedal to a new cord in 10min while I was walking around the shop - so quick! The whole job only came to $29 (price of the part) and I couldn’t be happier! Would recommend this shop! Support local!
Rich's Sewing, Vacuums, Hot Tubs & Grills
Sewing & Vacuum Stores Member since 2021
4.8 from 63 reviews on Google
Featured Reviews
We brought our machine in with a seized bobbin. The repairman operated for a few minutes and voila! No charge though I gladly would have paid. I purchased my Pfaff there many years ago and love it! Loved the classes offered with purchase. Customer service is hands down the best! They will always get my business!! Thanks Rich’s Sew n Vac, volunteer projects are back on track!
Went to drop off our sewing machine to get repaired at Rich's Sewing & Vacuum. They spent 5 minutes looking at it prior to having me leave it with them and noticed it was a simple set up issue. No charge and we have our sewing machine to finish making face masks. Thanks, you have all our future business!
Reviews posted on Google.