Jay and Daylotae did a great job setting up and explaining the process. They were very friendly and knows what they doing.
Restoration XP
Water Damage Restoration Companies Member since 2023
4.8 from 239 reviews on Google
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Jay and Daylontae were great! We had a sewage backup situation and needed a quick turnaround on the cleanup. They were readily available and very helpful. They were supportive of our needs and did a fantastic job. I would definitely recommend these folks if you are in a pickle!
This past September, our house unexpectedly burned down. It was a horrific scene, but luckily our family was safe. Everything during that time was a blur. Nothing seemed real. We were then swarmed by restoration companies wanting us to sign contracts with them to rebuild our home. We had never dealt with this, so it was so chaotic. Luckily, my friend Rich suggested a place and we really trusted his opinion. He told me Restoration XP was the only option and they are great to work with. We met with them the next morning and were able to start the process. We were then assigned a contract manager, Tim Browne. Tim was a Godsend! His team just finished our house in June 2023 and I can't even put into words how grateful we are. We were able to talk to Tim, vent any frustrations, express ourselves and our vision for our new home. He listened, was kind and compassionate. We could tell he really cared. We were also assigned a home designer, Nora, to help us pick out details in the home. She was incredibly kind and gave us wonderful advice. I would never wish a home fire on anyone, but if it had to happen, we are so grateful we went with Restoration XP. Thank you to Tim, Jose, Nora and their teams. I can't even express how thankful we are to have worked with such kind people that really took the time to listen to our needs. I am not just saying all of these nice things to be kind and leave them a nice review. They truly deserve it. Lastly, as our kids went to bed last night. I sat in our new kitchen and just felt so thankful that we are alive, that we made it through the renovation process, and thankful that we have this new beautiful home to call our own. Thank you, Tim and team!!!
Reviews posted on Google.