When my hot water tank sprung a leak, I called four plumbers. First couldn't do it until next week, second and third were slow(er) to respond. George replied right away and said that he could have a crew over right after lunch.
The crew was fast, professional and very thorough -- I had working hot water within 2-1/2 hours (basement, easy access, your mileage may vary depending on what else is involved)
While it pays to compare prices, the customer service and satisfaction from Project Services was top notch and I will be putting them at the top of my call list next time!
I used Project Services on three separate occasions a number of years ago. Each time, they were thorough and professional. The first time, they were the second company brought in to look at replacing a water heater. They walked me through the potential complicating issues first and did not try to up sell me on anything.
The second time, a different person replaced a vanity and faucet, and made sure it looked right despite not having access to the same tiles. The third time, they quickly diagnosed and fixed a shower/bathtub leak at pretty minimal cost.
In each instance I was at the mercy of professionals who easily could have upsold or over-charged me. I really appreciate how they run their business here.
