Prostat did a great job adding 6 more mods to our existing array. There were some issues with the gateway but Brandon has been very helpful and responsive to helping us figure out the solution. Good company to work with and highly recommend their services
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Not a good experience. Over six grand to remove and "store" our solar panels which was not disclosed during the sales pitch. They did not communicate well despite their claims to help us manage the timing with our roofing contractor. Once they removed the solar panels, they simply stacked them in a pile in our property and stored inverters in our garage. The panels were reinstalled without any cleaning despite what the installer said and the crew left their food trash and bits of install garbage on our property and on our roof. Not much pride in workmanship or customer care. Would not recommend! Update: The owner of pro-stat reached out and came back to our house to remedy the issues I described above. While we would have preferred to have this all taken care of the first time around, I do appreciate the effort to make things right. Sometimes stuff happens and all that can be done is trying to correct it. I am changing my review to reflect the additional efforts made by Brandon and his company.
My experience with ProStat Solar has been excellent. The consult guy, Mark, was very friendly and communicative throughout the process. The owner, Brandon, was also very personable and was available through every step of the process. The site surveyor was professional, quick and communicated each time he needed to stop by the house to evaluate a certain area. Finally, the crew that came to install the system- Jeff, Keaton and Seth- were top notch. First, they worked on one of our hottest days of the season, and didn’t complain about it. They seemed to work in unison and seamlessly with each other. Jeff communicated each step to me, and kept me informed about how the install was going. Traci, the one who runs the office and answers all the emails, is quick and speedy in her responses. Everyone in the company has been very kind, friendly, professional and communicated well. I am also happy that I was able to save over $10,000 by choosing ProStat over another company, and am grateful for the competitive rate, service and quality on that ProStat has provided.
Awesome company, who stands behind their work! They got me ALL of the available rebates. I feel great about my solar because of Prostat!
For some time now, my wife and I have been thinking about installing solar panels. There were many companies we looked at and decided on selecting Pacific NW Solar. They were very thorough informing and educating us about joining the solar community. We of course were influenced with the state and federal incentives. We had 35 Panasonic panels with Enphase inverters installed. The process was started in late January with sale consultations, changes on our part, and planning the project around installing a new roof prior to installation in March. The project also contended with Covid 19 social distancing. The panels were installed April 15 and completed the next day. The crew were spectacular and they did an excellent job cleaning up after themselves. I whole heartedly would recommend PNW Solar.
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