Ponderosa Heating & Cooling, Plumbing & Electrical

They were very nice people, the job looks well done, is working great, and they were fast, but unfortunately I have to take a star off for the following: - They were not on time on either of the day’s scheduled (seems like no one in town is ever in time, so that didn’t bother me much) - They cracked on of the tiles (good thing is that it’s inside a closet, bad thing is that we installed it about 1 year ago) - They broke part of the laundry cabinetry. - They promised “we leave it better than we found it” if I’m not wrong, and that definitively didn’t happened. They didn’t used shoe protection and the house is very dirty, including what I think is pipe dust.

Our furnace was out and we contacted Ponderosa Heating with whom we have an annual maintenance contract. Because of the contract, they were able to prioritize a service appointment for the next day. The service technician, Nick, arrived timely and was able to quickly determine the issue and correct. But he also discovered another issue that will need to eventually need to be addressed. Nick was very professional, courteous and took the time to fully explain his work and options to correct the remaining issue. He was great to work with and we have always had great support from the back office team. We highly recommend Ponderosa Heating.

I called Ponderosa to add an outdoor plug for easy charging of my camper van. Brent and Jake were so nice and friendly, they came up with a great plan of relocating things on my electrical panel to make room for my Lil Beast. This included running a line from inside my garage to the exterior wall and placing an outlet near where I park my van. It’s perfect, it works beautifully and everything was left perfectly clean and in place. They were also on time and worked quickly to get this taken care of. Megan was so awesome at scheduling and helping everything go so smoothly. I wouldn’t call anyone else, Ponderosa rocks!!