Though busy, I was worked in without an appt in less than 30 min. Dr Song answered my questions & explained things in a manner that's easily understood. Checkout was a breeze, with no problems accepting insurance. Update 12/22 Just left the Dr office & am so thankful. Having to handle issues between insurance & Dr office billing dept for me, is a thing of the past ! They handle everything professionally & in a friendly manner, on each visit. I felt obligated to share my experience during this holiday time.
Pleasant Hill Family Medicine
Family Doctors Member since 2023
3.1 from 87 reviews on Google
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I’ve been coming here for years and I’ve always had a positive experience. The doctors are kind and the nurses and PAs have always been very professional. I’ve never had a totally inaccurate diagnosis either. Although they might be a bit hard to reach through the phone at times, they are great at appointment scheduling on a normal basis.
This is a really nice office and very busy. Dr Chong is a great doctor. She changed my medications and gave me a diet to fix a stomach issue and really improved my health. She also got me over to a specialist to check out my stomach. Dr Chong is very thorough and very nice. The front desk and check out people are very helpful even though they are extremely busy. The staff that does the lab work are very efficient.
Reviews posted on Google.