Peppy Heating and Cooling Boise

I had a great experience using this company. I had a 20 year old furnace/ac with some do it yourself zoning from a previous owner. Which had custom baffles in the crawl etc. I priced out pretty much every company in the valley. Rob showed up professional, not pushy and answered every question I had. And trust me I am anal so that is saying alot. He came in at least 1k below everyone else and they install Trane which is an excellent brand if you want something reliable to last. They were also willing to match the 5 year labor warranty of Western Heating. Along with the 1 year of maintenance the others offer. Rob gave me all the options clearly and I knew he wasn't full of hot air as I had been researching the replacement for 3 years. Kevin and Jordan did the install they were extremely fast and I got a pro install. I really felt like Kevin cared and even though they were efficient he wasnt in a hurry to run away. Very clean I couldn't be happier. After the install I had a couple items I wasn't sure about, they sent Sammy over to address any questions which turned out to be normal codes showing on the furnace. But they were super cool about those things didnt make me feel like I was wasting their time. Every employee I worked with at Peppy were top notch. I just couldn't be happier with these guys I am glad I went with them.

We had a great experience with Peppy and highly recommend them! We called for a second opinion on a furnace issue and they went above and beyond to make sure we were taken care of. We’ll be switching to them for our regular HVAC maintenance and to purchase a new system in the future. Thank you to Rob & Alex for being flexible and thorough with our maintenance and quote!

The Peppy technician did an outstanding job assessing my HVAC system and recommending an appropriate, cost-effective solution to a serious problem. Where other companies either misdiagnosed the issue or proposed fixes that wouldn’t have fully addressed it, Peppy got it right on both counts. I’ll continue using Peppy to maintain my system and would recommend them to anyone looking for a locally owned business.