Started out ok, I got a root canal and crown on one of my last two molars that meet together and that healed quickly. I then went in for a crown on the top molar that meets it which was broken but didn’t need a root canal. The technician that scanned that tooth totally messed up. She broke the temporary before putting it in then she glued in the temporary crown with extra strong glue so it had to be cut off to put on the permanent one. When the permanent crown came it was totally wrong so they rescanned and said they would expedite it but I ended up with that temporary crown for a month. The day after getting the new crown I started experiencing a lot of pain in the bottom (first) crown that had had a root canal. There had been no significant pain in either tooth before that except the usual soreness and cold sensitivity. Eventually I made an appointment to get it checked out but the dentist took offense to my adamant tone which he said was argumentative. He humiliated me to the point of tears. Another case of having a medical professional poo poo my experience, so common for patients (women in particular.) So I left to cry in my car and resigned myself to having to puree my food indefinitely after spending over $5000 on trying to save my last two “chewing” teeth.
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Especially incredible staff! They are so positive, kind and I felt my dental care was a priority! The hygienist could be a dentist ! Shes amazing! Dr. was also precise, thoughtful abd I know he cares ! Front desk so warm and incredible
I love this place. Extremely professional and kind and considerate! No pain. They are the best dentistry practice I have been to in my 60 plus years life. Trust is a huge for me and I trust their decisions. Dr McNutt is amazing and exacting. If it’s not right… then we will make it right. Staff have all been amazing! From the front office to the hygienists to the Dr. highly recommend.
They are wonderful, Caring & polite. They answer any of your questions. They have a sense of humor. Efficient and their cost blows Aspen out of the water for literally slightly below 1/2 the cost of what Aspen quoted for the exact same scenario. I recommend them to anyone needing good work, a caring group with no strange vibes weather you have the money or not. Very nice building, very large and spacious. Thank you so much,
I had a really traumatic experience at my last dentist (four crowns, no water, hot drill, not fully numb, four+ hours in the chair, not my regular dentist, no warning, to name just a few things). I have never had a fear of going to the dentist, but I didn’t go for a year because of it. At my very first appointment at Smiles, I was warmly welcomed by the front staff and my hygienist was amazing. Dr. McNutt came in for my exam and the first thing he asked me was “what can I do to make this a comfortable and safe experience for you?” Well…starting with that question was a great first step. I have had nothing but great experiences since then. The entire team is so great. I had three of the four faulty crowns replaced today and I could’ve fallen asleep in the chair. I recommended them to my daughter and she has also had nothing but great experiences.
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