OnPoint Community Credit Union

Banked here for years and couldn't be happier! From taking my name and promising to call back with an answer (then doing so in minutes!), to walking us through a tricky home mortgage, to following up repeatedly until an issue with an online vendor was resolved (NOT OnPoint's fault), to being genuinely great people always happy to see you walk in the door, one of the nicest companies I've ever worked with.

Noticed a fraudulent check cashed while out of town in Bend. Came to this location and Vanessa helped us. We had talked to someone on the phone prior to coming into the store and he didn’t have any knowledge or answers about how a forged check would be handled. Vanessa was amazing!!!! The best customer service I have had at any bank. She was very informative and communicative, even once we left the bank, and got us our money back quickly. Definitely made us OnPoint customers for life!

Very happy with the service I received at OnPoint! I was able to open a new account as a walk-in within 30 minutes and their staff went above and beyond to help me. Big thanks to Kim for being so friendly and professional!