Ice Maker Issue

For starters I'm from Minnesota. Mikes listing came up as a local repair business. I contacted him for service. He did say he was from Albany Or. He asked me about the issue I was having and he told me what I needed to do to fix it. Even though we live in different states he was able to help me using FaceTime and a few minutes of his time. I totally recommend him for service. I wish he was local to Minnesota.