Mason Heat & Air

Extremely quick service! Technician showed up Friday evening to look it over and we decided to have the unit replaced since it was 26 years old. New unit was ordered first thing Monday and Tuesday morning a crew was already beginning the removal and install and were finished by the time I made it home from work that afternoon! Ms. Ladonna was extremely knowledgeable and great to talk to through the whole process!

I do remodels all over the state and having great contractors that I can trust is a must. After calling multiple HVAC companies in the Cabot area I stumbled across Mason Heat & Air. I gave them a call and Ladonna answered on the first ring and was able to get me scheduled for a service call that same day as I was on a tight timeline. After a couple of hours I received a call from Chris and he was able to provide me with several options as to what I could do for our Heat and Air Unit. We chose together and within a couple of days my Air conditioning was working flawlessly. Thank you very much and I look forward to working with you all again.

These folks answered my call first thing in the morning on the hottest day of the year and came out by 9:30am and had me fixed up in 15 minutes, the tech was polite, professional and a supplied service truck with the parts needed for my unit. Big shout out to Ladonna that answers the phone she is super helpful and clear about all fees, definitely will be my go to company for now on!