5 Star Review By Kay R. Ashton
M.A. Williams was incredibly good to work with! We highly recommend them! We were fortunate to work with Daniel and Keith from their experienced team. We had a clogged sewer line. We had a rooter service come try to clear the line. They weren't able to fix the problem because the problem was beyond a clogged line. We called M.A. Williams on the recommendation of a family member. They responded within just a couple of hours. Daniel was able to determine that there was some kind of broken main sewer line and that in order to repair the problem an excavation would be needed. He was able to give us a fair bid on the spot. They were able to do the excavation within two days. The excavation showed a break between the home line and county line. It was complicated since part of the home line had broken off and jammed in the county line. With that complication, Chesterfield County Utilities had to get involved. (Just as a side note: Chesterfield County was also great to work with. Bill, a supervisor responded on the scene within an hour. Bill had an incredible "Can do" attitude to fix a complicated problem. Bill and his team were great!). It took several hours to get the county line cleared. Daniel and Keith were back the next morning to complete the job. Even with the extra challenge, they stuck with their bid. We will use M.A. Williams the next time we have any plumbing needs. THANKS for your great work!