5 Star Review By Nicole C
I had a boiler / tankless water heater issue and the team at Lutz Plumbing was nothing short of amazing. They got someone out here really quickly to assess the issue, worked with the manufacturer, thought they found the issue. They followed up and checked in and it wasn’t resolved - but they were diligent in getting it fixed - of course this was over holidays in nov and dec - because that’s when all Plumbing issues happen ! But the owner called me personally, followed up, came on site to make sure we knew it was important to him to get it resolved. They handled it all perfectly! I just want to say thank you. It was professional, timely and I really appreciated the transparency during the whole process. I called them a few months later when I had an issue with my sump pump and they were out here promptly for that as well!
