4-Star Review of L & D Automotive

On August 26th 2024, at noon I arrived at L& D Automotive located at 2432-A Robinson Dr. for a complete all wheel brake replacement service. My initial interaction with the Bill the auto shop receptionist was spot on, he was professional, and knowledgeable in regards to my specific repair needs. I brought in my pre-ordered front and rear brake kit and the service personnel installed them with no problem. However, the reason I gave four stars ⭐️ ⭐️ ⭐️⭐️ instead of (5) is because after installing my brakes and just prior to releasing my car keys back to me right at closing time, Bill informed me that my brakes WILL NOT perform properly and I would have to pump my brake pedal every time I had to come to a complete stop 🛑, he told me the reason for this was because my Brake Master Cylinder is not functioning properly and needs to be replaced. Well, as you can imagine, this news was devastating to hear especially after paying so over $400.00 For a complete brake service. I tell you that on my way home from the shop I almost crashed into a vehicle 🚗 in front of me on three different occasions that same day, due to L & D Automotive releasing my car back to me where my braking power went from 80% stoppage before bringing my vehicle to L & D Automotive to just under 10% stoppage power when I first entered onto the roadway after leaving L & D Automotive shop.