4.6 55 reviews on Google
Bill Is a great guy who has only the most upmost respect for his customers. His communication while my car was getting done was immaculate. He helped me with all the needs with my car and was super knowledgeable about everything I asked. Big thank you to this man. If anyone needs anything done, please consider him!
Went to them to replace 2 lower control arms on my Nissan Leaf. Before any work was done they told me that the one lower control arms that damaged might not be the only damage. They sent me a video with all the other damage, of course the price quoted was more due to more parts and labor. I feel price was reasonable and the car was ready very quickly.
On August 26th 2024, at noon I arrived at L& D Automotive located at 2432-A Robinson Dr. for a complete all wheel brake replacement service. My initial interaction with the Bill the auto shop receptionist was spot on, he was professional, and knowledgeable in regards to my specific repair needs. I brought in my pre-ordered front and rear brake kit and the service personnel installed them with no problem. However, the reason I gave four stars ⭐️ ⭐️ ⭐️⭐️ instead of (5) is because after installing my brakes and just prior to releasing my car keys back to me right at closing time, Bill informed me that my brakes WILL NOT perform properly and I would have to pump my brake pedal every time I had to come to a complete stop 🛑, he told me the reason for this was because my Brake Master Cylinder is not functioning properly and needs to be replaced. Well, as you can imagine, this news was devastating to hear especially after paying so over $400.00 For a complete brake service. I tell you that on my way home from the shop I almost crashed into a vehicle 🚗 in front of me on three different occasions that same day, due to L & D Automotive releasing my car back to me where my braking power went from 80% stoppage before bringing my vehicle to L & D Automotive to just under 10% stoppage power when I first entered onto the roadway after leaving L & D Automotive shop.
It looks sketchy at first but I recommend! Honest mechanics! I appreciated how Bill took the time to explain everything that was done with my brakes and why it was important. He also did this is a non-condensing, and easy to understand way. They even squeezed my job in on a busy day and had it done fairly quickly.