IDEA Aurora

I showed up here today at just before 10am. The Google hours say 9:00 a.m. to 7:00 p.m. and that they are open. This place never tells their clients if they are randomly closing on a day for a meeting or anything else. I walked up to the door and was told by a guy that no women were there for me to take a UA and that they were about to have a store meeting. I told him that they should update their hours on Google for people who don't have money to go around everywhere. This morning I updated their Friday hours on Google myself to 10:00 a.m. because they do not open until 10:00 a.m. on Fridays but never told anyone that! I went back to my car and watched him walk to his car! I believe he lied to me which is completely unacceptable. How are people supposed to be successful with probation when the people running these places don't care at all?!? Edit: Giving 4 stars now only because DAISY is the one who helps me most times I go in here! She makes it easy to get my UAs done fast. I only go to this place because I feel comfortable with you!! I appreciate you! I am still annoyed by not notifying customers of the proper hours though. You should care about being courteous to people who have to pay a lot.

Great professional counselors who help go through your hard time situation. Thank you for the support, trust and positive thoughts.