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Showing 21 to 33 of 33 reviews

CF
Christi F.
May 8, 2013

The BEST in town

I have been taking my car to Harold for over 8 years. Each and every time I go in, I am treated so kindly and with the upmost respect. Harold is 1st class when it comes to business. They always get my car back in fantastic running order.<br /> I highly recommend Harold for all of your auto needs.

KL

I always refer your services

For many years now I have personally used your services and have referred many people to you. Even my car guy husband, Dave, thinks you really know your stuff and refers his friends to you! Thank you for always doing the right thing for your clients.

CS
Culbertson's Cleaning C.
Apr 11, 2013

Harold's is the BEST

Culbertson's Cleaning Service has been using Harold's Quality auto repair for about two years now. They are very honest when diagnosing problems (they don't look for add on sales repairs). They stand behind their repairs and their pricing is very fair. I would never hesitate to recommend Harold's to anyone. Best in Salem.<br /><br /> Mike

RS

Great Job on time and on budget

Couldn't ask for nicer or more professional service. Old School of classic service

JV
Jordan V.
Jan 23, 2012

Did a great job with diagnosing and then fixing my car.

Very friendly service.

JK

Diagnosed and replaced defective oxygen sensor.

We had to cut our trip short due to a 'check engine' light. Even though they were busy, Josh was able to find the problem and replace the faulty oxygen sensor in time for us to enjoy the rest of our planned trip. I really appreciate having a local business that I can count on and trust. I highly recommend Harold's for all of your auto repair needs! I know I'll be back.

ZZ

Wonderful!

I've been with Harold's since 1995 and wouldn't go anywhere else! Their prices and customer service is excellent. I used to check everything with my brother who's a mechanic & lives in another city if he felt the repair was needed or price was right. After a few times, I don't even ask him anymore. Harold, Josh & team are just the best and have been straight with me on what has to be fixed now, what can wait, maintenance that's needed, etc. Honest, local and caring businesses are rare but we have one in Salem. Thanks, guys!

LA

Excellent! Got an appt right away, work was done quickly & professionally. Really appreciated the whole car inspection.

Great service, great staff - two of the most important things to me to build confidence in a business. Josh was really great in explaining the services to be done and what his findings were. I'll be coming back!!

ST
Sharon T.
Oct 20, 2011

I am extremely appreciative of the excellent service I received at your shop. Thank you for being prompt, informing me of progress being made on my car, and doing an excellent job of repairing my air conditioning system after it had been damaged at another auto shop.

I highly recommend Harold's Quality Auto Repair for any work you may need on your car, and I intend to use the shop for my own needs in the future!!!

NM

Excellent job! Josh does a great job managing the techs and the shop. He works well with the customers and is a most well informed mechanic, as well.

Please, please please, Harold, get someone to file your daily invoices under the customer's name, and keep the records in the shop. That would be of great benefit when needing to go back and review what was done to our cars, previously. If you want to really honor your customers, get computerized! Once set up, you would never regret going that route. I love bringing my car to be repaired/serviced at Harold's. I know I get treated well and get charged a fair price for what is done. Thank you. Nelda Myers

AS
Andrea S.
Aug 2, 2011

Excellent

Josh is always positive and friendly. He takes the time to explain any needed repair and my options. I always receive great customer service at Harolds.

PF

We appreciated the fast, courteous service and careful attention to detail. Thanks so much!

Great service

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