Misled on Price, Didn’T Do the Work

I was told a check of my coolant, brake fluid and transmission would be between $60-120 depending on the labor time. Came back to a $180 bill and you didn’t check my transmission. I expressed my issues with your worker, he did a hardline stance on the price and told me after I paid I could contact someone on Monday and possibly get… Read More on SureCritic

Written by Scott U. on October 4th, 2023

More of Harold's Quality Auto Repair Inc's Reviews

Excellent and Always Reliable Service!

I highly recommend Harolds Automotive for your auto service! I have received top-notch service and competitive prices. I have told family and friends about the excellent service that I receive.
~ Debbie D.

Simple and Easy

Needed something simple done and they made quick work of it without driving up the price.
~ Alex E.

Fuel System Flush

I enjoy the honesty and quality of service I always receive. I have been a customer as long as Harolds has been open.
~ Barbara C.

Honesty and Keeping It Simple

The team is always transparent. They make recommendations and offer solutions that are efficient and make sense for both them and us. I believe in spending money locally and recommend everyone in West…
~ Lance G.

Brake Check.

Scheduled an appointment to possibly have new brakes installed all around. Harold's performed a thorough brake check and found both axles were still good, so brake replacements weren't necessary as of…
~ Mike J.

A Thorough Exam of My Trucks Problem Turned Up a Solution That I Wasn’T Expect…

Very professional service. They came highly recommended by Les Schwab tires. They were able to find an obscure problem that caused my check engine light to come on. Auto zone’s diagnosis said I need…
~ Gordon C.

Honest Work

Had an issue with our vehicle, and Harold’s diagnosed the problem and replaced the part. The part failed a few months later and Harold’s covered 100% of both replacement part and labor. Extremely …
~ Nathan L.

Quick and Thorough

Brought my daughters jeep to them due to an issue we could not resolve ourselves. They were quick, explained what they did to fix the issue and stayed late to get it done so she could get back on the …
~ Cassie A.

Help Us in Our Time of Need

We are new to the area and our vehicle had an intermittent electrical problem. We did not know who to call, so we called our State Farm agent for a recommendation. He gave us the name of the repair sh…
~ Linda M.
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