Poor, Harold's Dropped the Ball

I had my oil changed yesterday, it took the whole day. Dropped my truck off at 8:50 for my 9:00 appt. Just an oil change. I called at 4:00ish and was told they were waiting for a part. Waiting for a part, on an oil change? The (tech?) stripped the drain plug hole out. What a rookie move? I avoided the Grease Monkey oil change shops f… Read More on SureCritic

Written by Mike M. on March 29th, 2024

More of Harold's Quality Auto Repair Inc's Reviews

Great Service

I’ve been a customer of Harold’s for over ten years. I trust them with my vehicles.
~ Verified C.

Quick Fix for One Thing

Had wrong thing that I asked to fix. He did it and made time for other thing that was showing on my alert chart.
~ Sally T.

Harold's Got Me in Same Day Without Notice to Assess a Car for Pre-Purchase Insp…

Harold's got me in same day without notice to assess a car for pre-purchase inspection. They were professional and efficient, and very kindly gave us an upgrade on services without us asking. Their as…
~ Robyn C.

Diagnose and Repair

Helping me keep 22 year old vehicle functional
~ Doug M.

1 Star Review by William B.

I had an check engine light on. I had an free autozone diagnosis that stated I had 3 cylinders miss firing. I went in to Harold's, & I was told the problem could be multiple problems. Before I left, …
~ William B.

Professional and Timely

Informative contacts polite and considerate. Took care of business in a timely manner. Honest and got the job done.
~ Lawrence S.

Quality Service

I have gone to Harold's several times for different repair jobs. The fact that im a return customer says a lot. Knowledgeable mechanics that provide good quality service. They are spendy but as the sa…
~ Ed J.

Fantastic

Harolds is a great team to work with
~ Verified C.

Integrity

I bought my car used, and it had been serviced regularly at Harold’s. So when I needed service I took it there too. I’ve been very pleased with the quality of their work and I feel that they are v…
~ Anne T.
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