Great People
My parents have used Harold's for a very long time. I want to say 20+ years. I have used them in the past also. I knew my vehicle was in the best possible hands. Unfortunately, I did not get the news that I was hoping for. However, they went above and beyond in working with me while I figured out what to do with my car. In addition, they went out of their way to provide me with all the answers to my questions and in making me aware of all the options I had available to me in getting my vehicle situation resolved. They were very gracious and that word, is incredibly rare in customer service now a days. THANK YOU, Harold's!
Written by Devon B. on June 13th, 2017
Reviewing: Auto Diagnostics
More of Harold's Quality Auto Repair Inc's Reviews
Customer
Auto repairers have a tough job when dealing with insurance coverages and customer pay portions etc. our repairs were completed in quick order one everything was approved. Great job
~ Barry W.
Great Customer Service
I’ve been taking my vehicles to Harold’s for over ten years. I trust their work, they keep you informed about the status of your vehicle, and their customer service is stellar!
~ Brian H.
Repair Estimate – Check Engine Light
New to Salem and needed an honest automotive repair shop. Saw a TV ad for Harold's and read the reviews on-line and decided to try them out.
~ Karen S.
Awesome
I have been trying to get my headlight fixed on my Beetle. I thought they were a parts store so I stopped by. They could fix my light and even make it better because the last person broke it. They wer…
~ Christine B.
Good Service
Used them a couple times only so far. Good customer service. Very clean shop.
~ Verified C.
An Amazing Experience
I had an excellent experience with this company. Prices were very reasonable. The people I worked with were amazing. Great services all the way around. Thank you so much for your hard work.
~ Apryl C.
Got It Right Eventually
Took truck in for evap issue. Found out I had a random misfire code that wasn’t unaware of .Replaced plugs. Upon my drive home had worse misfire. Next morning they got me right in and added better s…
~ Verified C.
5 Star Review by Heike T.
Always have a great experience at Harold’s Auto repair. It’s been easy to get in for an appointment and the staff are always friendly.
~ Heike T.
Tune Up and Repairs
Requested work was completed in a timely fashion. Viable suggestions were offered by Harold's to correct/or not the issues at hand. Cost was reasonable. Vehicle smelled a little oily in the passenger …
~ Newell E.