Great People
My parents have used Harold's for a very long time. I want to say 20+ years. I have used them in the past also. I knew my vehicle was in the best possible hands. Unfortunately, I did not get the news that I was hoping for. However, they went above and beyond in working with me while I figured out what to do with my car. In addition, they went out of their way to provide me with all the answers to my questions and in making me aware of all the options I had available to me in getting my vehicle situation resolved. They were very gracious and that word, is incredibly rare in customer service now a days. THANK YOU, Harold's!
Written by Devon B. on June 13th, 2017
Reviewing: Auto Diagnostics
More of Harold's Quality Auto Repair Inc's Reviews
Expeditious, Attentive Service by Mechanic
Elliot kept me abreast of repairs in a car with two decades of service under the hood. We are super grateful for all the fantastic, kind staff at Harold’s! Gabe
~ Gabe D.
First Timer
I had my brakes done and was pleased that my questions were answered iin advance, the work was outlined and the cost stayed true to the estimate. Initially there was difficulty being email connected b…
~ Verified C.
Repairs Recent
Engine still smells hot when I shut it off in garage. Gauge didn't show hot, but strong smell from engine compartment
~ Allen H.
Quick, Timely and Good Assessment of What Needs to Be Fixed
I got in exactly when scheduled and the work was completed exactly when they said it would be done. Pricing was reasonable. I was impressed with the quality of the work completed and plan to return fo…
~ Pat R.
Since I Moved to Salem 8 Years Ago Harold's is My Only Shop. They Are Knowledge…
Since I moved to Salem 8 years ago Harold's is my only shop. They are knowledgeable, professional, get the job kinda place. Always the best.
~ Annette S.
Always the Best
I moved to west Salem 8 years ago and found Harolds right away. Never gone anywhere else. Friendly, great knowledge and service.
~ Verified C.
Great Service!
Always kind & caring, got me in right away and the quote they gave me stay the same with excellent service! ?
~ Sylvia B.
Inaccurate Quote
Wife called for a quote for a valve cover gasket. Went from a few hundred, closer to a thousand. A bit disappointing as I usually get better prices from Harold’s than other competitors.
~ Verified C.