Dishonest Service
We have used and been very happy with this company for close to 10 yrs. within last year we have noticed a dramatic change. Latest poor service told our charge would be $188.00 for a simple radiator replacement. Pick up car it's over $600 then they play with numbers and it's down to $430. Performed a diagnostic we neither asked for or needed. Went back and looked at other service dates the same thing. We had all 5 of our cars serviced here. Never again. West Salem is a small community and word will travel quickly.
Written by Kim G. on September 4th, 2017
Reviewing: Engine Repair
More of Harold's Quality Auto Repair Inc's Reviews
Unfair Honesty in Pricing
Harolds auto repair has always been fair with me and my family, when it comes to pricing. However the last time I took my truck in to get a diagnosis (which they did for free in the past) was now goin…
~ Joshua W.
Friendly & Instill Confidence in Their Work !
I trust them...they explain things when I ask so it sorta makes sense to me !
~ Elaine C.
5 Star Review by Fred R.
Drove in from Missouri and had a wheel bearing froze up. They got me in quickly and fixed me up. Very clean and professional people and garage. I would highly recommend them.
~ Fred R.
Wheel Bearing Replacement
Drove in Missouri and had a front wheel bearing froze up. They were friendly and professional, worked me in and got the job done. They have a very clean and tidy place. I would highly recommend them.
~ Fred R.
Positive, Professional and Excellent
Very professional, got me in within a reasonable time frame, fixed the issue and I would go back again.
~ Verified C.
My Smooth-Running Tacoma is a Joy to Drive Home-a
Harolds Quality Auto Repair is THEEEE BEST garage in Salem. You're warmly welcomed by Elliot and his crew. They waste NO time repairing, running diagnostics, and/or providing top tier general maintena…
~ Richard M.
Quick Service and Friendly Staff
I dropped my car off and had a quote right away. Good quality work, they were very knowledgeable about the work they were doing. Friendly and flexible staff.
~ Verified C.
Pickup Died
My Datsun pickup broke down and I tried to fix it, but could not. Took it in to Harold's and they found the problem and fixed it. Very pleasant to deal with.
~ Mike H.