Gills Point S Tire & Auto - Salem

A quick and painless experience replacing my brakes! Quality service by quality people.

Needed new set of leaf springs installed as one of mine broke on my road trip. Nissan said they could fix it for me in 3 weeks... Gills got me in next day and fixed everything up. everyone was super friendly as well.

This location closes at 4pm. I showed up with an extremely flat tire at 4:25pm, and just happened to catch two staff members named Matt and Alex, as they were locking up for the night. I don’t like feeling like I am keeping people late at work because we have all been there :/ so I asked them if they happened to know the nearest place I could get air put into my tire until I could come back tomorrow during business hours. Instead of just giving me a quick answer, Matt actually went around to look at my sad, sad tire and chuckled (because of its sad state) said something along the lines that I was running on basically no air and asked his coworker, Alex, if he minded helping. Embarrassed and so thankful, both guys took unpaid time out of their day to try to make mine a little bit better and they both did it out of the kindness of their own hearts. While Alex replaced my current tire with my spare one, Matt went back inside and looked up prices for a new tire without me even asking. I am usually someone who would shop around for the best deal in town, but after Matt and Alex went out of their way with with such kindness, I didn’t care about the money for my needed replacement and told him I’d be there the very next morning for my new tire. I truly hope the owner reads these reviews and if anything, at least gives a nod of appreciation to these two amazing humans. Matt and Alex didn’t have to stay to help, they weren’t being paid and were probably looking forward to enjoying what was left of their day after a hard days work. They made the choice to be kind to a stranger- and there are very few things that I can think of that are more important in life. You should be a proud employer to have such wonderful men working for you. For those who need help with their tires or any of the services this business offers, these two men and this shop deserve your business and I can’t see myself going anywhere else after my experience.