1-Star Review of Gentle Dental Eugene

I like the springfield location but I’ve had a couple bad experiences at the chambers location. First time was when my root canal tooth broke. The dentist laid me back took a peek, said it either needs pulled or a crown and sat me back up and that was that. No x-rays no nothing. The receptionist asked why there weren't at least any X-Rays done on me and the assistant just said | don't know. Got scheduled 5 months out for next appointment. Second time went in morning for walk in emergency due to immense pain. My tooth that had a filling completely broke in half down to the bone and a nerve is exposed. | was told by reception an hour into waiting to leave due to their suction being down. As | was about to leave, the nurse calls me back. | got my Xrays done and numbing for the pain. Afterwards, confronted receptionist asking why she told me to leave and her response was that she was told the wrong information and that it's not personal. Had | just listened to her and left | would've got no pain relief, medication, xrays, or a treatment plan. Ontop of all of this, they didnt ever send out my prescription to be filled. I went to pick it up and pharmacist said there's nothing for me at any pharmacy, she checked them all and by that time Gentledentalwas closed. Still in pain!! What's the point of emergency dental if nothing actually gets done for the tooth at the visit!