Fox Heating and Cooling is amazing! Dennis was professional and knowledgeable during the initial inspection and quote. The installation crew - Maddie and Cadder,l -were prompt, friendly and efficient. They went above and beyond with flashing work, and making sure the house is upto code with CO sensors installed in the correct locations. They dud an excellent job walking me through the new wifi thermostat at the end as well. If I could give more than 5 stars, I would! Cannot recommend Fox Heating and Air enough!
Fox Heating and Cooling absolutely saved the day for us. We had a leaking water heater, and I texted Dennis for help. He responded right away and handed things off to Shannon, who called immediately and got us scheduled within a clear window that worked for our day. At 2:30, Jerry called to say he was 15 minutes out—right on time.
Jerry showed up, assessed the problem quickly, made the repair, and left everything clean and buttoned up. We got the invoice promptly. The process was smooth, professional, and fast—and the best part was that the Fox team handled everything. I didn’t have to lift a finger, and on a day when I was slammed, that meant the world to me.
Extra shoutout to Jerry for being incredibly thoughtful. One of us had to leave to pick up the kids, and Jerry coordinated with the parts team to make sure he could finish in time. When we had to step out before he was done with paperwork, he told us not to worry and sent the invoice later. He also brought someone who may have been in training, and everything was handled with professionalism.
These folks are responsive, trustworthy, and clearly take pride in what they do.
