First Tech Federal Credit Union

I’ve been with FTCU for just over a year, but I’ve had a great experience. Their site and app are easy and simple to use, which is important to me because that’s how I do most of my banking. I had some issues with a direct deposit coming through (not on First Techs end), and I sent an email to Tony. Within minutes he was on the phone with me. That’s completely unheard of with traditional big banks, and it was very impressive and great to know he was on top of it.

I want to shout out. Marc Schaecher, Juan Diaz, Tony Ontiveros and Amy Kelci Johnson...I love the staff at this location, they are always so helpful and have gone the extra mile to help me when I had a large error on my account that wasnt my doing. I dont work near this bank anymore but I wont be switching banks because of them. please give them some kudos for a job well done.

Juan helped me set up a savings and checking account. He was very friendly and informative. He also offered, with no obligation, to check for discounts on car insurance, which I gladly accepted. Everyone I dealt with today had excellent customer service. I'm happy to be a new member with First Tech.