First Call Heating & Cooling

Without exception, all the people we've had contact with at First Call--the wonderful office staff, Scott in service, Stephen in consulting and Spencer and Armando in installation--have been friendly, responsive, informative and efficient. In particular we appreciated both Stephen, our consultant for the replacement of our heat pump system, who was thorough and very informative, and Spenser who during the actual installation of the new system gave us clear explanations and encouraged even more questions. He also dealt efficiently with a couple of unexpected issues. He and Armando were meticulous in both the installation and the final cleanup. The whole process was so well organized and supportive it gave us confidence that First Call was indeed the right choice for our new heating/cooling system.

The scheduling a few weeks ago was a breeze with their friendly and efficient staff. Michael S. showed up right on time today and did a fantastic job tuning up the furnace and AC units that they installed in this house 14 years ago. Each is still running strong. He answered all of my questions and reminded me of the benefits of their Planned service Contract which is exceptional and well worth the $20. It's no wonder that I remain a happy First Call customer for over 20 years now.

Very nice installation of full AC unit with external circuit breakers. Installers were professional and quick. Their third party electrician did not take care installing new circuit breaker but their company did that best they could at fixing bent panel cover bars. Overall the unit installation and operation was well done in my opinion.