Katie was absolutely amazing. Exceptional customer service. Very patient and understanding. She took her time and made my vision come to life. I can’t thank her enough. The staff was very inviting and when you walk in EVERYBODY greeted me. Never have I ever experienced this level of service that I was given.
Downtown Bridal, Prom, & Tuxedo
Bridal Shops Member since 2026
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Bronze Open Book
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4.8 from 583 reviews on Google
About Downtown Bridal, Prom, & Tuxedo
Featured Reviews
This shop is truly phenomenal. I had the pleasure of working with Felicia, and she is absolutely amazing! From the moment I walked in, she was welcoming, kind, and made me and my bridal party feel completely at ease. I came in feeling anxious because I have very specific taste and wasn’t sure if my vision was even possible, but Felicia listened to every single detail. Her enthusiasm is infectious, and she truly 'understood the assignment.' She did everything in her power to help me build my dream dress with total ease. She was clearly born to do this!
Had a great experience first time wedding dress shopping at Downtown! Found my perfect dress with the most amazing consultant, Katie. Katie was extremely knowledgeable and so helpful. She knows her designers well. Someone who I just met learned just a few details about my style and wedding day and just knew what I would like!! She was the sweetest!! Thank you Katie and Downtown!!
Reviews posted on Google.