Christian-Lorraine

I brought an oriental rug here to be cleaned. Lexi, Kyle and Laura are the nicest. They were so kind to my young children who asked a million questions, and they did not complain once about moving my rug from my car to the store in the pouring rain. They were detail oriented in explaining the cleaning process. Kyle and Laura worked together to point out areas that could be repaired. It was a really reasonable and fair quote. I was floored at how fast the turnaround time was. When they unraveled the rug, I couldn’t believe how wonderful it looked. The frayed edges were fixed and it looked like a new rug. I need to buy a new rug so I can come back for this experience again. Thank you for keeping this art alive!

Excellent and professional. Christian-Lorraine cleaned three of my antique oriental rugs, plus made repairs to one of them. All odors and stains removed. Repairs fantastic. Rugs smell clean (not covered up with heavily scented cleaner). The Customer service staff and delivery men are so polite and nice. Absolutely recommend 1000%.

Other than the person rolling their eyes at me upon hearing what neighborhood I lived in, and the rug taking two weeks longer than “quoted”, and the rug not being super clean, it’s a good establishment. My rug was extra dirty, which was a fair assessment, so I figured the extra time would take care of that. They did their best, and for that, I applaud them. I also would rather support a local business, even if it takes longer than expected.