5s across the board. Went in during busy times, (noon on a Wednesday). Expected some delay, about 20mins passed and people came and went after. My meal nit be found of course.... The Manager on Duty (Megan?) I think was her name took care of it quickly. Stuff happens, people lose things. Very few in society will understand that. All I care for was it was taken care of. Great, place; never had an issue from anyone there.
Chick-fil-A
Caterers Member since 2024
4.6 from 3,247 reviews on Google
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We did a drive-thru order, and (as usual) we were greeted by a sweet girl who took our order and helped me scan my app for rewards. Food was hot and made to order correctly! Great experience! And, Chick-fil-A has te BEST ice!
I went inside due to the drive thru being very busy. The service inside was timely as it should have been due to not many customers being inside. I counted six total inside that were already dining. The young lady that took my order did take a couple minutes to do so since she was restocking " something" behind the counter. My 4 star rating was not due to that situation it was what happened after I placed my order and recieved my drink for that order. She told me it would be a few minutes before my order was ready and someone would call my name. So I picked up a few napkins from the dispenser found a seat away from the other 6 people that was dining in and placed my drink and napkins on that table. I decided to go wash my hand in the restroom while I was awaiting my food to be prepared. I did notice a young walking around the dining room and he appeared to be cleaning it up. I stepped to the side of my table as he passed by me and then went to the restroom to wash my hands. I was gone maybe 2 minutes and as I was coming back by the food counter they called out my name and my food order was ready. I took my food walked about ten steps to my table than I noticed all my napkins were gone and my soft drink HAD BEEN MOVED ON MY TABLE. I THOUGHT, WHAT THE HECK, WHO TOOK MY NAPKINS AND MOVED MY DRINK. I was just about to ask one of the other customers , IF THEY NOTICED ANYONE "MESSING WITH MY DRINK", then about that time ; the young man that was cleaning the dinning area as I went to the restroom to wash my hand came to me and said; I thought you were finished so I took your napkins and I started to throw your drink away but I thought; MAYBE YOU WERE JUST GOING TO THE RESTROOM; SINCE THAT IS WHERE YOU HEADED WHEN YOU SAT YOUR DRINK DOWN. I must admitt. I HAD TO TAKE A COUPLE DEEP BREATHS BEFORE I RESPONSED AND I THAN SAID, THANK YOU FOR NOT THROWING MY DRINK AWAY WHILE I WENT TO THE RESTROOM TO WASH MY HANDS, I do not over react for two reasons. The young man appeared to be " alittle slow in his ability to understand thing" and two, he was doing a good job cleaning up the dining area. Maybe alittle TOO GOOD; WHEN THERE WAS ONLY 6 PEOPLE IN THE ENTIRE DINING AREA and maybe his supervisor had told him to clean ever table that : NO ONE IS PHYSICAL DINING AT ; who knows. Either way. The food was great and it is hard to complaint about about someone cleaning the dining room. So drive on young man, just maybe next time. Just clear my table when I go out the exit door and not to the restroom. Best regards Don Blaylock Dayton Tn area
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