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CEC Heating & Air Conditioning

5.0 34 reviews on WhirLocal

Excellent!

I had service in June on a unit that I have been absolutely dissatisfied with that was sold and installed by an unnamed company in Salem. They were terrible. Thank you CEC for saving my sanity. For the first time in the two years we have had this $17k unit, it is finally working. I am so very grateful for the expertise and professionalism from the first telephone contact until the work was completed. It is now December and I have had my quarterly maintenance and again CEC is great! You won't find anyone any better! Thank you CEC team.

PB
Patricia B. Posted on WhirLocal
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More Reviews of CEC Heating & Air Conditioning

All Reviews
  • Jun 8, 2021

    Brian and Austin did a terrific job cleaning and sealing our furnace ducts and air returns in our old house. Not sure how long we have been heating the whole neighborhood, but not any longer. Thanks guys!

    Colleen P. Read Review
  • May 14, 2021

    Efficient & Thorough

    We have a 2-story home and hired CEC to clean (vacuum) the floor ducts, ceiling air take vents & our dryer vent. Brian & Austin were running early & gave us the option of moving our appt time up, which was great. They were fast, efficient & very professional. Plus, they were nice & fun to talk to. Our dryer vent had a great amount of lint & dog hair build up; they made sure the entire area behind our dryer was clean. Our dogs were totally in love with them by the time they left. ;-) Highly recommend.

    Laddie & Teri K. Read Review
  • Apr 28, 2021

    Jamie Cochrane

    Jamie serviced the furnace and heat pump and was very thorough. He inspected 3 floor vents to be sure the ducts were clean. He verified ahead of time the filters that we need and brought them with him. He explained about an Indoor Air Quality system and sent me an estimate as promised. He was very polite and respectful of our concerns about safety in our home and wore a mask the entire time. He filled out the information on the tablet and let me read it but did NOT ask me to touch it. He was great! I would be very happy to have him work in my home again!

    Beth A. Read Review
  • Apr 23, 2021

    Superb customer service

    CEC makes dealing with our HVAC services a cinch. Veronica is a delight to work with to start with. Shr is knowledgeable of what we need. She is on top of setting up our routine maintenance, and overall peace of mind. Aaron and Ryan are both great Technicians. They are informative with any thoughts or concerns with our system. They are professional and very friendly as well. We use their quarterly maintenance plan and everything is perfect. After the fires that plagued our area in 2020, CEC took care of us and getting our system clean and healthy.

    Matthew R. Read Review
  • Feb 20, 2021

    Thank you Ryan!

    My furnace wasn’t working and I called CEC on a Friday evening. Ryan answered and helped me over the phone with options. He then came to the house at around 9 pm and diagnosed the issue. He left with the house with the heat running! We really appreciated his professional service!

    Deron N. Read Review