Caliber Collision

Everything seemed fine until I noticed a flaw in the repair on the bumper that was replaced after being rear ended. I thought it was a flaw in the paint technicians work but when I returned the car to them today to hopefully fix it the worker there said it's a flaw in the bumper and not in the paint. She told me that Toyota has been making lots of parts with defects since the covid 19 virus. I bought my car in 2021 and it's a 2022 and it had no flaws in it. I expected a simple replaced bumper to look like new again. Not acceptable. Working in a dental office I would never try to pass off a defective crown to a patient. I would make it right. That wouldn't fly. It's on Caliber Collision to not accept flaws parts in the future. This is not acceptable for accepting almost 2,000 dollars for a simple repair to a car with only 25,000 miles on it. I have 2 pics of after the repair here.

Great place Did a fantastic job on my car .David awesome he stayed in contact with me .said he was going to try to get her done early and he did.i will definitely use them on s church street .great people. Highly recommend

Caliber collision is amazing. The staff is so friendly from the receptionist to the car technician. I had Jeff who kept me updated on everything, thoroughly explained what was done and they kept my car so clean. It looked brand new when I picked it up. I wouldn’t think twice about coming back in the future and will definitely recommend the business to others!