Very Disappointed

Brought my Mazda 626 to have bumper replaced after being rear ended Upon return I noticed footprints in the back seat of my car and that bumper did not appear to be attached properly..it took Boston Body some time to get back to me due to them being very busy, I was told..I was asked to bring my car back which I did one of the owners I believe said he would order New pieces so my bumper could be 're attached.....That was last year, never received a call back...bad business