Albany Secure Storage

Sophia the property manager is an amazing woman. She genuinely cares about the clients, and is super accommodating. She makes this place worth it.

Sophia is an amazing individual who gives a personalized experience to something usually so cut and dry. She is an anomaly, gives absolutely superb service every time, and is solution driven when conflict arises. The company is truly lucky to have her and she deserves a raise. Sophia is what makes me recommend this location for use, in addition to how clean and well kept the facility always is. I without a doubt would use this location again in a heart beat!

Sophia is absolutely amazing. From the beginning we needed at storage last minute and we had showed before closing, she stayed, helped us and was wonderful. We had spent the day moving all of my mom belongings closer to her as she resides in a assisted living. I now have had my storage here for over a year and everytime I call she is friendly and kind. You just don't receive this level of customer service these days. Thank you Sophia !!