Five stars to Chris, Thomas and Eric! When my heat went out Chris provided me with personal, empathetic and quick customer service. He was solutions oriented and I felt supported during a stressful time…no heat in November. Chris and Tomas, my technicians worked into the late hours of the night/early morning to get my heat fixed. They acted with the upmost professionalism and commitment to get the job done no matter what time of day. If it were up to me, I’d say all three deserve raises! My experience with these three employees was truly the best and I thank them for their support and for getting the job done.
Airtron Heating & Air Conditioning of Nashville
HVAC Contractors Member since 2024
4.5 from 432 reviews on Google
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Eric, my tech, was VERY informative!! as owning my first home, i had a lot of questions about the HVAC aspect (this was a warranty call)- he answered all the questions with very detailed answers and examples. He came off as very honest and forthcoming, very personable.
We'd previously had a mixed experience with other technicians from Airtron (hence minus one star) but our two most recent experiences with Eric were fantastic. He was a HUGE help and when we had something else go wrong a day after the first appointment, he came back and took care of that too. Thanks Eric! 5 stars for Eric, not as many for other techs...
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