The two men were courteous and professional. They came and installed a new hot water heater which had to be upgraded to new code standards. Also, they made sure I saw the upgrades and explained things to me. They had to take stuff off the entryway to make the new one fit and they fixed it even better. They were great workers.
Service Tech Lloyd responded and was very helpful and kind. He walked through the leak detection process step by step and determined the leak was coming from the gas supply line. Perhaps a pin hole. This was not Lloyd’s fault because he didn’t have that piece of equipment but it would be nice if they supplied their techs with a leak detection sniffer/finder that could verify this was for sure the issue.