1-Star Review of ACE Dental of Waco
I had 2 separate appointments for plaque removal and fillings. My first appointment with Dr. Paul went great. She explained my treatment plan and why they were necessary to improve and maintain my tooth health. She scheduled the second half of my cleaning as well as my fillings for another day. She was unable to conduct this second cleaning due to being out of town, which was no problem. My dentist for my second appointment took it upon herself to decide that 1 of the 3 fillings was unnecessary, so she did not do it. She also crudely scraped at my teeth rather than using the vibration tool like Dr. Paul, leaving me with heightened sensitivity. I initially trusted her judgement until realizing that there is still plaque build up on the teeth that she "cleaned", and I was still billed for all 3 fillings. In hindsight, it seemed like she cut corners and shortened my appointment in order to go to lunch on time. I have nothing against Dr. Paul, she was exceptional. I just hope going forward that her substitute doctors actually follow through with the treatment plan she provides in her absence.