5 Star Review By Paulie McGinnis
The Team at Access Heating and Air was Fantastic from the First time we met them at the Home Remodeling Show through the whole buying and installation process. Their whole Team is Friendly, Professional, and Honest. They take time with you to find out your wants and needs rather it be for maintenance, repairs or a whole installation of a new unit(s). This is a Family owned and run business. Luke spent nearly 2 hours going over different options with us after we told him what we were trying to do to improve our heating/air conditioning issues. He spent time coming up with 4 different plans, options, and budgets for each. He also explained the Pros and Cons with each Option and Units then let us decide. No Pressure to buy or purchase or even select one option over another. Just straight out Honest and Care for us as the Customers. We did decide on a New Furnace and AC Unit to replace our 30 year old units with what we needed and within a Budget We Decided On. Jeff and his team were out the next day right on time and installed both Units. We met the Access Team on a Saturday (Got a Free Tune of our old System from Andy on Wednesday) Andy was also very helpful in detailing our old unit’s problems with just not telling us this and that needed repair, but bringing us down to show us pictures and problems with the old unit, in person of all the issues/needed repairs. He gave us a list of repairs and prices then let us decide which direction we want to go repair or replace. No Pressure just honest facts. Luke was out after Andy that same afternoon. After hearing our options we went New. Luke got it order and set up for the next day Thursday the next morning install , and we have new units. Very pleased and happy to work with such kind, honest, professional people that put the Customer First. Thank you Access Heating and Air. Tom and Paulie M.