Home & Garden in Norman, Oklahoma: Local Magazine

No accountability and poor workmanship

Disclaimer: Before posting this review, I gave Firefly Electric a fair opportunity to correct the issues described below. Prospective customers should be aware that hiring Firefly Electric may expose them to significant financial and workmanship risks based on my experience. 1. Pricing Practices I initially met with the owner, Casey McDermott, at the job site, and we agreed to a firm cap of $1,000, regardless of any unforeseen complications. After the work was completed, I was told the job “took longer than expected,” and I was presented with a bill for $1,340—well above the agreed limit. After discussion, I ultimately paid $1,200 in cash, which was still at least $200 more than our agreed cap. I agreed to this only as a compromise, hoping to maintain a professional relationship and avoid escalation. However, this experience left me concerned about the reliability of quoted pricing. 2. Work Quality and Reliability Within hours of the work being completed, the breaker installed by Firefly Electric began repeatedly tripping. It will remain on for a short period, then shut down the entire circuit again, making it effectively unusable. Resetting it requires waiting 8–10 hours, which is highly disruptive. I was told there may have been “incorrect wiring,” yet this issue was not resolved during the job. Notably, the circuit was functioning properly before Firefly’s work. Despite this, I was later asked to pay additional money to fix the very problem that arose immediately after their service. Final Assessment I genuinely wanted to leave a positive review, but my experience raises serious concerns about both pricing integrity and workmanship accountability. When an agreed price is exceeded without consent, and newly installed work fails shortly after completion—without being corrected—it undermines trust. Based on my experience, I cannot recommend Firefly Electric. Proceed with caution.

Mamuka G. All reviews

Buyer Beware! Look Elsewhere

I strongly advise against using Aquatic Design Pools. Our experience with them was frustrating from start to finish, and the quality of their work was extremely poor. We hired them to renovate our pool, but the final result was disappointing. Despite agreeing to replace our pool light, they were resistant to making it right and ultimately chose not to do it at all. The bottom of the pool is discolored and excessively rough, causing cuts on our feet. Additionally, the expensive equipment they installed has been unreliable—the sand filter burst within a year and remains unusable, with no assistance from them in resolving the issue. Customer service has been equally frustrating. They are difficult to reach, unresponsive, and getting a technician out has been nearly impossible. At this point, our pool is not even usable. Save yourself the headache and look elsewhere.

Geoffrey H. All reviews

Excellent

Billy did an excellent job checking my heating system. Very professional..

Karen F. All reviews

Great Service

Had 2 leaking faucets and Tito and his partner came and took care to fix not only the leaking but I had them do some additional work. They were hard working and polite. Finished and left everything clean and working perfectly. Thanks much.

Linda S. All reviews

Excellent painters in Ardmore, OK

If you're looking for painting in Ardmore, the Derheim is your new best friend. They are an excellent company to work with and get the job done right.

Amy S. All reviews

Vintage Plumbing

Mar 11, 2024

Vintage Plumbing, Rare Vintage Values

It's always a gamble when you have to start calling contractors. I was really blessed to land on Vintage Plumbing recently. They really do give vintage quality service & communication. I appreciate their honesty & quality. It's good to know I won't have to google anyone up next time I need a plumber. I finally found someone I can trust right here in Norman.

Amy S. All reviews

Not Honest and Does Not Communicate

Hired this company off Angi to come and clean up a yard and flowerbeds in order to prep a house for sale. They came on Monday, October 2 and did the work. They took a couple of photos of the work and texted them to us. Based on the photos, we paid them via Venmo. BIG MISTAKE. Tuesday, October 3, upon live inspection, the back door is shattered from an obvious rock chip. A bedroom window is also broken, also from an obvious rock chip. We tried calling them multiple times, but the call goes straight to voicemail. It is clear our number has been blocked. Before leaving a bad review, I even emailed Carson on Thursday, October 6. Still, zero response. Their website claims “Honest & Efficient Work” and “Through open communication and exceptional service.” Carson is not honest and does not communicate He will do shoddy work, not fess up to mistakes, and steal your money.

Darlene C. All reviews

Habitat for Humanity Restore; Visit for deals!

Habitat for Humanity does great work for Cleveland County and their restore is a great place to shop for furniture and other items. We've been able to both donate and find furniture we need. Staff is friendly.

Faithann B. All reviews

Outstanding Pest Control Company-KC Pest Control

Trudy and Kevin with KC Pest Control took care of our pest control needs at our home for many years. Communication was excellent and they came back when we would see critters in between services.

Faithann B. All reviews

Tune up

Calvin came to tune up our ac/ furnace. It was such a lovely surprise to see Calvin again! He is such a kind man. He checked everything out washed the ac compressor. We chatted about the coil needing a cleaning. He is welcome here anytime. Thank you Calvin You Rock!!!

Beth R. All reviews