5 Star Review By Heather Knight Springer
I would definitely give more stars if possible! Collin was so kind, knowledgeable, and fair. We have been having issues with our unit and had another company "fixing" it for a year and a half. They were supposed to be the experts and did a lot of expensive work. This was such a frustrating and confusing time! We did reach out to another company for a second opinion to no avail. When I reached Collin with Wise Heating we were grasping at straws. But he came in and took his time, looked into everything, and found some issues he wanted to correct. He was very responsive and never talked down to me (despite the fact that the inner workings of the unit are a mystery to me). He was able to schedule the work quickly, and found a few problems from the other company's work. Collin never spoke disparagingly about the other company which I appreciate despite my angst with them. In the end it only took Wise Heating a day to address and fix the problem to get my air conditioning working again. Also, they charged a very fair and reasonable amount. I can not recommend this company enough!