Worst Experience
Total nightmare purchasing a brand new 40 foot 5th wheel from this company. Had excellent salesperson but as soon as we signed on the dotted line it went all downhill. They delivered our new RV to us and it had been broken in to on their lot - damaged throughout and TV stolen. This happened before we were even in possession of it. They didn't even check it before delivering it. The whole reason it was on their lot was to have some repairs made that we noted on our walk through. Not only was it delivered to us vandalized, but they didn't even do the repairs they were supposed to do. Eventually I was directed to deal with their Chief Operating Officer named Al Ryz. He told me he would take care of my concerns and call me back the following week. Never heard from him again. Will never use this company for any purpose again.
Written by Kathy U. on November 11th, 2015
Reviewing: Bought a New RV
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It has been a pleasure dealing with everyone here, particularly Denis, Audrey and Randi~ Kelly S.
Big Thanks!!!
Excellent service, prompt reply, great customer service from Keith. Would recommend to all my family and friends. Again thank you for all your services.~ ANTHONY B.
Awesome Service, Awesome People
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Big Thanks!!!
Great customer service from Keith, Chris and Randy!! Would recommend to family and friends! No pressure sales tactic from Keith was the reason I bought from here. Thanks!~ SCOTT C.
Awesome Service Awesome People
Keith and the Western RV family were awesome to deal with. Would highly recommend if you are looking for a new/used RV.~ Tom B.