1. Cleaned up better. Outside was OK, inside you missed a lot of sawdust and drill dust. 2. Set the protruding nails on the cripple wall sheathing. This need was pointed out while the technicians were still on the job site, but was not done. 3. Give me half a chance to send the balance of payment before sending out a dunning e-mail. I received the final invoice on a Tuesday, sent a check on Wednesday (the next day), and was called out for not paying on Friday. Honestly, is that any way to treat a customer?