Managers Will Not Make You Feel Welcome

I joined December 2024. I noticed a few things that I tried to ignore. 1. Signs that say locker rooms are cleaned. Nope. Showers have pink slime. Lockers are never wiped out. 2. You probably won't be greeted at the front door when you enter/exit. The earlier you go, they don't care if you're there or not. They're often on their phones with their heads down. 3. Seth the trainer/manager won't even make eye contact or say hi to you. He purposely avoided talking or looking at me. I tried to say hi, and he would look the other direction. He made me feel like I didn't belong at WCS I talked to the manager at Keizer about my concerns, especially how Seth purposely avoids me. The next day, my membership was canceled and I was told I could never return as a member. The head manager, Sally, gave me a call and she refused to say why I was no longer allowed to be at WCS. I tried explaining to her how Seth makes me feel like I don't belong there just by how he acts. In my mind, a fitness manager should be welcoming, not cold and robotic. I've never caused an issue at WCS. I don't feel it's fair how someone can be restricted because they bring up concerns how their fitness manager makes you feel like you don't belong there. This facility isn't for people who want to feel included. Choose another one in Salem.