Really helped me with my case 10 years ago, and when I called them to get a copy of my records (my cat absolutely destroyed my box of paper copies to make a Happy Kitty Play Zone), they sent me a thumb drive lickety split! And it's even password protected!
*Very* thorough! Super impressed!
They made it easy for me. Apparently my circumstances allowed for a very fast decision. There was very little work done on my end. They were friendly and accessible the whole way through my case. In the end, they remained true to the initial agreement of payment. I would recommend them to my friends.