1-Star Review of Vinx Pest Control - Charleston
Extremely frustrated with this company. The first and only service we got was at the beginning of August and was what we were told to expect. However, since then, we've had our monthly payment drafted on the first week of September, yet there has been been more than 4 reschedules and zero call backs from repeated requests to hear from a supervisor. We have had zero resolution, no refunding of our payment, and nothing from any supervisor or representative from Vinx. We explained before signing up for the service that our only day during the week we are available to be home to let the field rep do his inside service was Thursday's and were assured that would not be an issue to keep the service from running smoothly. Obviously, that's no where near the case. It's such a shame, too, considering we were excited to continue after the initial service was complete. This seems to be a one-n-done type of company with nothing but empty promises and contract they are all too willing to breach themselves. What a waste